Returns

Returns 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Refunds 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 
Your refund will then be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at info@shopcushy.com. 

Shipping 
To return your product, you should drop off your product to: Cushy Home Decor, 3132 Blackfriar Common, Oakville ON L6H0P8, Canada

Alternatively, you could mail the product to the same address. Please note that you will be responsible for paying for your own shipping costs for returning your item. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.